Booking & Cancellation Policy


All applicable deposits/and or payments are due immediately upon booking of ALFAPARF Accademia courses and events via our online booking system at


Cancellations must be processed through your online account; ten (10) business days prior to the date of the course, allowing us time to fill vacancies that become available.
All cancellations will be acknowledged with a reply confirmation of the cancellation, with applicable deposits/points being credited back to your account.
*Regrettably, if such cancellation is not received by the Accademia; applicable deposits/points will not be refunded.

Xpert Professional Points

Xpert Professional awards points for purchasing Xpert Professional products. Points are awarded at the discretion of Xpert Professional and are recalculated on a bi-annual basis, all points older than 6 months are automatically deleted and cannot be refreshed after 6 months and 1 day has passed from their allocated date, all points must be used within the 6 months of their allocation only. These points can be used as payment, or partial payment of course fees for certain courses at the Accademia or satellite academies, points are not transferable to a monetary value or used as credit off your account. Points cannot be used as payment for refundable or non-refundable deposits.

Deposit Refund

If your cancellation meets the Accademia cancellation policy, the refund of your deposit (if refundable), will also be processed at this time. The refund will go back onto the credit/debit card account that was used at the time of booking.

Completion Certificates

  • You will receive a certificate upon completion of the course
  • There will be a €20.00 charge to re-issue a replacement of a lost course certificate


In order to substitute participants, clients must cancel the booking more than 10 days prior to course commencement and then book in a desired new student.