Cancellation

Policy

The Accademia Course Online Booking & Cancellation Policies

The Accademy Course Online Booking System

All applicable deposits/and or payments are due immediately upon booking of Accademia Courses via our online booking systemPlease log in with your XpertPro account number exactly as it appears on any Xpert Pro statement/invoice.

Username: S0001-C00000

Password: C00000

Xpert Pro points will be automatically deducted from your Xpert Pro account at the time of booking.

CANCELLATIONS:

  • Cancellations must be processed through your online account; ten (10) business days prior to the date of the course, allowing us time to fill vacancies that become available.
  • To access your cancellation page go to http://demotoday.info/accademia/my-account/
  • Then on the Orders Tab click on your course and cancel.
  • All cancellations will be acknowledged with a reply confirmation of the cancellation, with applicable deposits/points being credited back to your account.
  • Regrettably, if such cancellation is not received by the Accademia; applicable deposits/points will not be refunded.

SUBSTITUTIONS:

Salons may substitute participants at any time prior to the start of the course without penalty.

COMPLETION CERTIFICATES

You will receive a certificate upon completion of the course. There will be a €20.00 charge to re-issue a replacement of a lost course certificate.